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Noticeboard

INFORMATION FOR PATIENTS REGARDING WUHAN CORONAVIRUS INFECTION

All travellers who develop relevant symptoms (for example respiratory symptoms, shortness of breath, cough, fever) however mild, within 14 days of returning or transitioning from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau SHOULD NOT ATTEND THE PRACTICE, but should remain at home and immediately call NHS 111 for advice.

We are closed for staff training on Thursday 27th February 2020 from 1pm. For anything urgent that cannot wait until we open again, call 111. For anything life threatening dial 999.

We Can Text You!

We are using our text messaging service more and more, to invite you for a review, blood test or let you know if a GP would like to see you. You can also you use it to cancel appointments, decline or accept services and let us know if we are doing a good job! Please make sure we have your up to date contact details. You can do this via this website or EMIS access if you are registered. Alternatively, call us and let us know.

Cancel Your Appointment!

Every week a large number of patients fail to attend booked appointments. Please let us know as soon as possible if you can’t keep your appointment then we can give it to someone else! We offer a text messaging service which has the option to cancel an appointment so please make sure we have your up to date contact details.

Out of Hours 

When the surgery is closed if you have an urgent problem that cannot wait until we are open again, please call 111. For anything life threatening call 999.

 

Medical Research Data Collection and CHIA - Now part of the National Data Opt Out

Your information is also used to improve future care for you, your family and for other patients, to protect the health of the general public and to carry out medical and other health research. This helps plan NHS services and supports medical research. To keep your information safe it is moved to a separate database called ‘Care and Health Information Analytics’ (CHIA) and changed so that it cannot be used to identify you. Your data is never shared for the benefit of commercial companies like drug manufacturers. People who analyse data on CHIA do not have access to CHIE, so cannot identify you.

We are involved in research studies which require access to anonymous information from patients' notes.  You cannot be identified from these notes as all personal details (name, address, post code, date of birth) are removed.  Individual patients' records are added into a much larger anonymous database from many patients across the UK which is used by researchers outside this practice.  This data may be anonymously linked to other data, such as hospital data.

If you would like to opt out of this data collection scheme, you will need to visit the website www.nhs.uk/your-nhs-data-matters read the information and follow the instructions to opt out. This will not affect your care in any way. If you do not have a computer please call 0300 303 5678

 

If anything to do with the research would require that you provide additional information about yourself, you will be contacted by your GP to see if you are willing to take part; you will not be identified in any published results.

You have a right of access to your health records.  If at any time you would like to know more, or have any concerns about how we use your information, please ask reception for more details.

 
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