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Noticeboard

INFORMATION FOR PATIENTS REGARDING WUHAN CORONAVIRUS INFECTION

All travellers who develop relevant symptoms (for example respiratory symptoms, shortness of breath, cough, fever) however mild, within 14 days of returning or transitioning from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau SHOULD NOT ATTEND THE PRACTICE, but should remain at home and immediately call NHS 111 for advice.

We are closed for staff training on Thursday 27th February 2020 from 1pm. For anything urgent that cannot wait until we open again, call 111. For anything life threatening dial 999.

We Can Text You!

We are using our text messaging service more and more, to invite you for a review, blood test or let you know if a GP would like to see you. You can also you use it to cancel appointments, decline or accept services and let us know if we are doing a good job! Please make sure we have your up to date contact details. You can do this via this website or EMIS access if you are registered. Alternatively, call us and let us know.

Cancel Your Appointment!

Every week a large number of patients fail to attend booked appointments. Please let us know as soon as possible if you can’t keep your appointment then we can give it to someone else! We offer a text messaging service which has the option to cancel an appointment so please make sure we have your up to date contact details.

Out of Hours 

When the surgery is closed if you have an urgent problem that cannot wait until we are open again, please call 111. For anything life threatening call 999.

 

Please allow 48 hours, excluding weekends and Bank holidays, for you request to be processed.  Any problems please telephone the surgery.  If you prefer please enclose a stamped addressed envelope and we can post it back to you.

We do not accept telephone prescription requests in order to avoid inaccuracies.

The doctor likes to review your treatment regularly so we may add a message/invite to the right-hand side of your prescription.

If you have a preferred pharmacy logged in your notes or you are signed up for electronic prescriptions, your prescription will automatically go to the chemist. If no chemist is indicated your prescription will waiting in reception for you to collect.

NHS England and Fareham and Gosport CCG have issued a directive stating that all patients should have nominated pharmacy and their prescription should be sent electronically. This will have a positive environmental influence in the reduction paper by 100% and it will also reduce problems with prescriptions going missing.  We do not have a specific deadline for this to be achieved but as a practice, we are working on it continuously. We will be in touch with you as necessary, as this project progresses.

 
 
 
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